A ‣ Manners 
Courtesy is still important nowadays. [politeness and respect]
The teacher said her students were always very courteous. [polite and respectful]
She addressed the customer in a very discourteous manner. [impolite and lacking respect]
I hope I didn’t appear offhand with her – it’s just that I was in such a hurry. [showing a rude lack of interest in others]
The boy had an insolent expression on his face which irritated me. [rude and not showing respect (much stronger than discourteous)]
What’s the etiquette at a traditional Chinese wedding? Do you know? I’ve had an invitation to one. [set of rules or customs for accepted behaviour in particular social groups or social situations]
Here, have a seat. Relax – there’s no need to stand on ceremony. [behave in a formal way]
My elderly uncle and aunt are both rather straitlaced. [having old-fashioned and fixed morals]
Asking for more food at a formal dinner party is just not the done thing. [what you are expected to do in a social situation]
When taking part in online discussions, always follow netiquette and keep your comments brief. [code of behaviour when using the internet]
Language help
Manners, meaning the way we behave with one another socially, is plural, e.g. We need to employ staff with good manners (NOT good manner). Manner (singular) is a more formal alternative to ‘way (of doing something)’, e.g. He greeted everyone in a friendly manner.
B ‣ Body language and non-verbal language
Research shows that we communicate more through body language and non-verbal noises than we are aware. Here are some examples of how we indicate emotion through our non-verbal behaviour:
verb/expression | what it indicates | comment |
raise your eyebrows | surprise or shock (either showing or causing) | either a person or behaviour can raise eyebrows |
twitch | nervousness | repeated small movements with part of the body |
flinch | pain or fear | sudden small movement |
squirm | embarrassment or nervousness | move from side to side in an awkward way |
smirk | self-satisfaction | smile (negative associations) |
beam | happiness | broad smile (positive associations) |
sniff at something | disapproval | breathe air in through your nose in a way that makes a noise |
snort | disgust or great amusement | make an explosive sound by forcing air quickly up or down your nose |
titter | nervousness or embarrassment | small laugh |