English Vocabulary in Use Elementary » Unit 20: Online shopping

Word List
  • add to basket
  • basket
  • colour
  • credit card
  • delivery
  • next day delivery
  • online
  • online reviews
  • order number
  • post code
  • price
  • review
  • search
  • shop online
  • size
  • zip code
Exercises

20.1 ‣ Match the words from A and B with the examples on the right.

  1. size
  2. price _____
  3. delivery address _____
  4. post code _____
  5. credit card _____
  6. order number _____
  1. a) MR12 6QA
  2. b) MasterCard
  3. c) 8167990012
  4. d) small
  5. e) £12.89
  6. f) 7 Park Lane, Bristol

20.2 ‣ Choose the right word to complete these sentences.

  1. When you shop online, you can search for / collect the best price.
    • search for
    • collect
  2. You can read sizes / reviews from other people who bought the same thing.
    • sizes
    • reviews
  3. If you want to buy something, add / deliver it to your basket.
    • add
    • deliver
  4. If you don’t want to buy something that is in your basket, you can delete / order it.
    • delete
    • order
  5. Don’t forget to check how much you will pay for delivery / order number.
    • delivery
    • order number
  6. You can use your credit card / post code to pay for your shopping.
    • credit card
    • post code

20.3 ‣ Complete the dialogue with the words below.

  1. next day
  2. post code
  3. delivery
  4. order number

Tom: I’m waiting for a 1 of apair of shoes.

Customer Care: What’s your 2 _____?

Tom: It’s G99215540000Z.

Customer Care: And what’s your address and 3 _____?

Tom: 31 Mill Road, WC2 5SN. I bought them yesterday and I paid £5 for 4 _____ delivery. Will they be here today?

Customer Care: I’m sorry. We’re very busy. Your order will be delivered tomorrow.

20.4 ‣ Put these steps of buying a computer online in the correct order.

  2. _____
  3. _____
  4. _____
  5. _____
  6. _____
  1. a) Wait at home for the delivery
  2. b) Add the computer to your basket
  3. c) Choose next day delivery
  4. d) Pay with a credit card
  5. e) Search for a website which sells the computer you want
  6. f) Read online reviews and choose which computer you want to buy

20.5 ‣

Over to you

Answer these questions.

  1. Do people often shop online in your country?
    _____
  2. Have you ever bought things online? If yes, what did you buy?
    _____
  3. Do you usually read the reviews before you buy something?
    _____
Answer Key
A ‣ Buying something

B ‣ Your order

Language help

A post code (zip code in the US) is a long number at the end of an address. In the UK, it also contains letters (e.g. BA1 1LZ). A US zip code looks like this: 10509.
C ‣ Expressions

  1. Lisa likes to shop online because it’s quick and easy.
  2. Most people pay for their online shopping with credit cards.
  3. Reading online reviews can help you choose what to buy.
  4. If you are not at home to receive the delivery, we will take it to the post office.

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