English Vocabulary in Use Elementary » Unit 21: In a hotel

Word List
  • bathroom
  • bill
  • breakfast
  • change
  • change money
  • check
  • check your bill
  • code
  • double room
  • exchange
  • exchange some money
  • fill in a form
  • floor
  • form
  • hairdryer
  • have a wake-up call
  • have breakfast
  • here is …
  • hotel
  • How much …?
  • key
  • lift
  • luggage
  • mini-bar
  • money
  • on the first floor
  • outside line
  • phone
  • reception
  • reservation
  • room service
  • room with a view
  • shower
  • sign
  • single room
  • take the lift
  • TV
  • wake-up call
  • What time is.....?
Exercises

21.1 ‣ Look at the pictures and complete the dialogue with words from the opposite page.

Customer: Can I have a 1 room for tonight, please?

Receptionist: Would you like a room with a 2 _____?

Customer: Yes, please. And with a 3 _____, please.

Receptionist: All our rooms have a TV, a 4 _____ and a 5 _____. I can give you room 25. It has a view of the 6 _____. Here is your 7 _____. The 8 _____ is over there. The room’s on the second floor.

21.2 ‣ Match what you want on the left with what you need on the right.

You want:
  1. to have a drink in your room
  2. to go to the top floor _____
  3. to open your door _____
  4. to get up at 6 am _____
  5. to phone your country _____
  6. to watch the news _____
  7. to wash your hair _____
  8. to dry your hair _____
You need:
  1. a) the lift
  2. b) an outside line
  3. c) a shower
  4. d) a mini-bar
  5. e) a hairdryer
  6. f) a wake-up call
  7. g) a TV
  8. h) a key

21.3 ‣ Choose the right words to complete these sentences.

  1. At reception / reservation you can order room / lift _____ service.
  2. We’d like a two / double _____ room with a view / see _____ of the garden, please.
  3. The lift is after / over _____ there. Take it to the second floor / room _____.
  4. Please fill / write _____ in this form / bill _____.
  5. I’d like a sit-up / wake-up _____ call at 7.30 and I’d like to make / have _____ breakfast in my room, please.
  6. I have a luggage / reservation _____ for a single / one _____ room with a bathroom.
  7. Can I cash / have _____ the bill, please? I’ll check / change _____ it now.
  8. I’m leaving today. Can I exchange / order _____ some dollars here before I pay / check _____ out?

21.4 ‣ Write down questions that you can ask in a hotel beginning: Can I … ? Use these words.

wake-up call

breakfast in my room
_____

bill
_____

double room
_____

luggage
_____

21.5 ‣ Answer the questions.

  1. How much does a hotel room cost in the capital of your country?
    _____
  2. What is the code for Britain if you phone from your country?
    _____
  3. What time is breakfast usually in a hotel in your country?
    _____
  4. Is it most important for you to have a hairdryer, a TV or a mini-bar in a hotel room?
    _____
Answer Key
A ‣ Places and things in the hotel

B ‣ Expressions in reception

Do you have a single room [for one person] / a double room [for two people]?
I have a reservation. [I booked a room] My name is …
We’d like a room with a view of the sea.

The receptionist may say:
Here is your key.
Your room is on the first floor. Take the lift. It’s over there.
Would you like some help with your luggage?
Can you fill in this form, please?
Sign (your name) here, please. [write your name]
Please check your bill [make sure it is correct].

When you leave you say:
Can I check out, please?
Can I have the bill, please?

C ‣ Asking questions about hotel services

How much is a single room with a bathroom?

Can I order room service?

How do I get an outside line? (You want to phone someone who is not in the hotel.)

What is the code for Poland?

Can I have breakfast in my room, please?

Can I have a wake-up call at 6.30, please? (You want to wake up at 6.30.)

What time is breakfast / lunch / dinner?

Can I (ex)change some money, please?

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