
IELTS consists of four components. All candidates take the same Listening and Speaking tests. There is a choice of Reading and Writing tests according to whether a candidate is taking the Academic or General Training module.
Complete the notes below.
Write ONE WORD AND/OR A NUMBER for each answer.
Flanders Conference Hotel |
Example Customer Services Manager: Angela |
Date available
Conference facilities
Accommodation
Other facilities
Location
|
ANGELA: | Hello, Flanders conference hotel. |
MAN: | Oh, hi. I wanted to ask about conference facilities at the hotel. Have I come through to the right person? |
ANGELA: | You have. I'm the customer services manager. My name’s Angela. So how can I help you? |
MAN: | Well, I'm calling from Barrett and Stansons, we're a medical company based in Perth. |
ANGELA: | Oh yes. |
MAN: | And we're organising a conference for our clients to be held in Sydney. It'll be held over two days and we're expecting about fifty or sixty people. |
ANGELA: | When were you thinking of having it? |
MAN: | Some time early next year, like the end of January? It'd have to be a weekend. |
ANGELA: | Let me see ... our conference facilities are already booked for the weekend beginning January 28th. We could do the first weekend in February? |
MAN: | How about January 21st? |
ANGELA: | I'm afraid that's booked too. |
MAN: | Well, let's go for the February date then. |
ANGELA: | So that’s the weekend beginning the 4th. |
MAN: | OK. Now can you tell me a bit about what conference facilities you have? |
ANGELA: | Sure. So for talks and presentations we have the Tesla room. |
MAN: | Sorry? |
ANGELA: | Tesla— that’s spelled T-E-S-L-A. It holds up to a hundred people, and it's fully equipped with a projector and so on. |
MAN: | How about a microphone? |
ANGELA: | Yes, that'll be all set up ready for you, and there'll be one that members of the audience can use too, for questions, if necessary. |
MAN: | Fine. And we'll also need some sort of open area where people can sit and have a cup of coffee, and we'd like to have an exhibition of our products and services there as well, so that'll need to be quite a big space. |
ANGELA: | That's fine, there's a central atrium with all those facilities, and you can come before the conference starts if you want to set everything up. |
MAN: | Great. And I presume there's wifi? |
ANGELA: | Oh yes, that's free and available throughout the hotel. |
MAN: | OK. |
ANGELA: | Would you also like us to provide a buffet lunch? We can do a two-course meal with a number of different options. |
MAN: | What sort of price are we looking at for that? |
ANGELA: | Well, I can send you a copy of the standard menu. That's $45 per person. Or you can have the special for $25 more. |
MAN: | I think the standard should be OK, but yes, send me the menu. |
................................................................ | |
MAN: | Now we're also going to need accommodation on the Saturday night for some of the participants ... I'm not sure how many, but probably about 25. So what do you charge for a room? |
ANGELA: | Well, for conference attendees we have a 25% reduction, so we can offer you rooms at $135. Normally a standard room's $180. |
MAN: | And does that include breakfast? |
ANGELA: | Sure. And of course, guests can also make use of all the other facilities at the hotel. So we've got a spa where you can get massages and facials and so on, and there's a pool up on the roof for the use of guests. |
MAN: | Great. Now what about transport links? The hotel's downtown, isn't it? |
ANGELA: | Yes, it's about 12 kilometres from the airport, but there's a complimentary shuttle bus for guests. And it's only about ten minutes’ walk from the central railway station. |
MAN: | OK. Now, I don’t know Sydney very well, can you just give me an idea of the location of the hotel? |
ANGELA: | Well, it's downtown on Wilby Street, that's quite a small street, and it's not very far from the sea. And of course if the conference attendees want to go out on the Saturday evening there’s a huge choice of places to eat. Then if they want to make a night of it, they can go on to one of the clubs in the area — there are a great many to choose from. |
MAN: | OK. So if we go ahead with this, can you give me some information about how much ... |
Questions 11 - 12
Choose TWO letters, A–E.
Which TWO activities that volunteers do are mentioned?
Questions 13 - 14
Choose TWO letters, A–E.
Which TWO ways that volunteers can benefit from volunteering are mentioned?
Questions 15 and 20
What has each of the following volunteers helped someone to do?
Choose SIX answers from the box and write the correct letter, A-G, next to Questions 15-20.
Volunteers
Good morning. My name’s Lucy Crittenden, and I'm the Director of Operations for an organisation that arranges volunteering in this part of the country. I'm hoping I can persuade one or two of you to become volunteers yourselves. Let me start by briefly explaining what we mean by volunteering.
Volunteers are teenagers and adults who choose to spend some time, unpaid, helping other people in some way. Most volunteers devote two or three hours to this every week, while a few do much more. The people they help may have physical or behavioural difficulties, for example.
Volunteers can do all sorts of things, depending on their own abilities and interests. If they're supporting a family that's struggling, for example, they may be able to give them tips on cooking, or recommend how to plan their budget or how to shop sensibly on their income. They might even do some painting or wallpapering, perhaps alongside any members of the family who are able to do it. Or even do some babysitting so that parents can go out for a while.
The benefit from volunteering isn’t only for the people being helped. Volunteers also gain from it: they're using their skills to cope with somebody's mental or physical ill health, and volunteering may be a valuable element of their CV when they're applying for jobs: employers usually look favourably on someone who's given up time to help others. Significantly, most volunteers feel that what they're doing gives them a purpose in their lives. And in my opinion, they're lucky in that respect, as many people don't have that feeling.
................................................................
Now I'd like to tell you what some of our volunteers have said about what they do, to give you an idea of the range of ways in which they can help people.
Habib supports an elderly lady who's beginning to show signs of dementia. Once a week they, along with other elderly people, go to the local community centre, where a group of people come in and sing. The songs take the listeners back to their youth, and for a little while they can forget the difficulties that they face now.
Our volunteer Consuela is an amazing woman. She has difficulty walking herself, but she doesn't let that stop her. She helps a couple of people with similar difficulties, who had almost stopped walking altogether. By using herself as an example, Consuela encourages them to walk more and more.
Minh visits a young man who lives alone and can't leave his home on his own, so he hardly ever saw anyone. But together they go out to the cinema, or to see friends the young man hadn't been able to visit for a long time.
Tanya visits an elderly woman once a week. When the woman found out that Tanya is a professional dressmaker, she got interested. Tanya showed her some soft toys she'd made, and the woman decided to try it herself. And now she really enjoys it, and spends hours making toys. They're not perhaps up to Tanya's standard yet, but she gains a lot of pleasure from doing it.
Alexei is a volunteer with a family that faces a number of difficulties. By calmly talking over possible solutions with family members, he's helping them to realise that they aren't helpless, and that they can do something themselves to improve their situation. This has been great for their self-esteem.
And the last volunteer I'll mention, though there are plenty more, is Juba. She volunteers with a teenage girl with learning difficulties, who wasn’t very good at talking to other people. Juba’s worked very patiently with her, and now the girl is far better at expressing herself. and at understanding other people.
OK, I hope that's given you an idea of what volunteering is all about. Now I'd like ...
Questions 21–26
Complete the notes below.
Write ONE WORD AND/OR A NUMBER for each answer.
It consists of around 21_____ students.
It is due to play in a 22_____ band competition.
It has been invited to play in the town’s 23_____.
They have listened to a talk by a 24_____.
Joe will discuss a 25_____ with the band.
Joe hopes the band will attend a 26_____ next month.
Questions 27 - 30
What problem does Joe mention in connection with each of the following band members?
Choose FOUR answers from the box and write the correct letter, A—F, next to Questions 27-30.
Band members
LIZZIE: | So how are you getting on with your teaching practice at the High School, Joe? |
JOE: | Well I've been put in charge of the school marching band, and it's quite a responsibility. I'd like to talk it over with you. |
LIZZIE: | Go ahead. You'd better start by giving me a bit of background. |
JOE: | OK. Well the band has students in it from all years, so they're aged 11 to 18, and there are about 50 of them altogether. It's quite a popular activity within the school. I've never worked with a band of more than 20 before, and this is very different. |
LIZZIE: | I can imagine. |
JOE: | They aren't really good enough to enter national band competitions, but they're in a regional one later in the term. Even if they don’t win, and I don’t expect them to, hopefully it'll be an incentive for them to try and improve. |
LIZZIE: | Yes, hopefully. |
JOE: | Well, now the town council's organising a carnival in the summer, and the band has been asked to perform. If you ask me, they aren't really up to it yet, and I need to get them functioning better as a band, and in a very short time. |
LIZZIE: | Have you been doing anything with them? Apart from practising the music, I mean. |
JOE: | I played a recording I came across, of a drummer talking about how playing in a band had changed his life. I think it was an after-dinner speech. I thought it was pretty inspiring, because being in the band had stopped him from getting involved in crime. The students seemed to find it interesting, too. |
LIZZIE: | That's good. |
JOE: | I'm planning to show them that old film from the 1940s ‘Strike Up the Band’, and talk about it with the students. What do you think? |
LIZZIE: | Good idea. As it's about a school band, it might make the students realise how much they can achieve if they work together. |
JOE: | That's what I've got in mind. I'm hoping I can take some of the band to a parade that's going to take place next month. A couple of marching bands will be performing, and the atmosphere should be quite exciting. It depends on whether I can persuade the school to hire a coach or two to take us there. |
LIZZIE: | Mmm. They sound like good ideas to me. |
JOE: | Thanks. |
................................................................ | |
LIZZIE: | Can I tell you about a few people in the band who I'm finding it quite difficult to cope with? I'm sure you'll have some ideas about what I can do. |
JOE: | Go ahead. |
LIZZIE: | There’s a flautist who says she loves playing in the band. We rehearse twice a week after school, but she's hardly ever there. Then she looks for me the next day and gives me a very plausible reason — she says she had to help her mother, or she’s been ill, but to be honest, I don't believe her. |
JOE: | Oh dear! Any more students with difficulties? |
JOE: | JOE! Plenty! There's a trumpeter who thinks she’s the best musician in the band, though she certainly isn’t. She's always saying what she thinks other people should do, which makes my job pretty difficult. |
LIZZIE: | She sounds a bit of a nightmare! |
JOE: | You can say that again. One of the trombonists has got an impressive sense of rhythm, and could be an excellent musician — except that he has breathing difficulties, and he doesn't really have enough breath for the trombone. He'd be much better off playing percussion, for instance, but he refuses to give up. So he ends up only playing half the notes. |
LIZZIE: | I suppose you have to admire his determination. |
JOE: | Maybe. One of the percussionists isn’t too bad, but he never seems to interact with other people. and he always rushes off as soon as the rehearsal ends. I don’t know if there are family reasons, or what. But it isn’t good in a band, where people really need to feel they're part of a group. |
LIZZIE: | Hmm. |
JOE: | There are others too, but at least that gives you an idea of what I'm up against. Do you have any thoughts about what I can do, Lizzie? |
Complete the notes below.
Write ONE WORD AND/OR A NUMBER for each answer.
Concert 1
Concert 2
Concert 3
As you all know, the university is planning an arts festival for later this year, and here in the music department we've planned three concerts. These will be public performances, and the programme has just been finalised. The theme of the festival is links between the UK and Australia, and this is reflected in the music: each concert will feature both British and Australian composers. I'll tell you briefly about the Australian music, as you probably won't be familiar with that.
The first concert will include music by Liza Lim, who was born in Perth, Western Australia, in 1966. As a child, Lim originally learned to play the piano — like so many children — and also the violin, but when she was 11 her teachers encouraged her to start composing. She found this was her real strength, and she studied and later taught composition, both in Australia and in other countries. As a composer, she has received commissions from numerous orchestras, other performers and festivals in several countries.
Liza Lim’s compositions are vibrant and full of energy, and she often explores Asian and Australian Aboriginal cultural sources, including the native instrument, the didgeridoo: this is featured in a work called The Compass. Her music is very expressive, so although it is complex, it has the power of connecting with audiences and performers alike.
In the festival we're going to give a semi-staged performance of The Oresteia. This is an opera in seven parts, based on the trilogy of ancient Greek tragedies by Aeschylus. Lim composed this when she was in her mid-20s, and she also wrote the text, along with Barrie Kosky. It's performed by six singers, a dancer, and an orchestra that, as well as standard orchestral instruments, includes electric guitar, and a traditional Turkish stringed instrument. Lim wrote that because the stories in the tragedies are not easy to tell, the sounds she creates are also disturbing, and they include breathing, sobbing, laughing and whistling. The work lasts around 75 minutes, and the rest of the concert will consist of orchestral works by the British composers Ralph Vaughan Williams and Frederick Delius.
................................................................
Moving on now to our second concert, this will begin with instrumental music by British composers — Benjamin Britten and Judith Weir. After the interval we'll go to Australia for a piece by Ross Edwards: The Tower of Remoteness. According to Edwards, the inspiration for this piece came from nature, when he was sitting alone in the dry bed of a creek, overshadowed by the leaves of palm trees, listening to the birds and insects. The Tower of Remoteness is scored for piano and clarinet. Edwards says he realised years after writing the piece that he had subconsciously modelled its opening phrase on a bird call.
Ross Edwards was born in 1943 in Sydney, Australia, and studied at the Sydney Conservatorium of Music and the universities of Adelaide and Sydney. He's well known in Australia, and in fact he’s one of the country’s most performed composers. He's written a wide range of music, from symphonies and concertos to some composed specifically for children. Edwards’s music has been described as being ‘deeply connected to Australia’, and it can be regarded as a celebration of the diversity of cultures that Australia can be proud of.
The last of the three Australian composers to be represented in our festival is Carl Vine. Born in 1954, Vine, like Liza Lim, comes from Perth, Western Australia. He took up the cornet at the age of five, switching to the piano five years later. However, he went to university to study physics, before changing to composition. After graduating he moved to Sydney and worked as a freelance pianist and composer. Before long he had become prominent in Australia as a composer for dance, and in fact has written 25 scores of that type.
In our third concert, Vine will be represented by his music for the flag hand-over ceremony of the Olympics held in 1996. This seven-minute orchestral piece was of course heard by millions of people worldwide, and we'll hear it alongside works written by British composers Edward Elgar and, more recently, Thomas Adés.
You should spend about 20 minutes on Questions 1-13, which are based on Reading Passage 1 below.
Questions 1–3
Reading Passage 1 has ten sections, A-J.
Which section contains the following information?
Write the correct letter, A-J, in boxes 1-3 on your answer sheet.
Questions 4–6
Do the following statements agree with the claims of the writer in Reading Passage 17
In boxes 4-6 on your answer sheet, write
YES if the statement agrees with the claims of the writer
NO if the statement contradicts the claims of the writer
NOT GIVEN if it is impossible to say what the writer thinks about this
Questions 7–13
Look at the following statements (Questions 7-13) and the list of theories below.
Match each statement with the correct theory, A, B, or C.
Write the correct letter, A, B, or C, in boxes 7-13 on your answer sheet.
NB You may use any letter more than once.
List of Theories
You should spend about 20 minutes on Questions 14-26, which are based on Reading Passage 2 below.
Zoologist Ross Piper looks at the potential of insects in pharmaceutical research
Questions 14—20
Reading Passage 2 has nine paragraphs, A-l.
Which paragraph contains the following information?
Write the correct letter, A-I, in boxes 14-20 on your answer sheet.
Questions 21 and 22
Choose TWO letters, A-E.
Write the correct letters in boxes 21 and 22 on your answer sheet.
Which TWO of the following make insects interesting for drug research?
Questions 23-26
Complete the summary below.
Choose ONE WORD ONLY from the passage for each answer.
Write your answers in boxes 23-26 on your answer sheet.
Ross Piper and fellow zoologists at Aberystwyth University are using their expertise in 23_____ when undertaking bioprospecting with insects. They are especially interested in the compounds that insects produce to overpower and preserve their 24_____. They are also interested in compounds which insects use to protect themselves from pathogenic bacteria and fungi found in their 25_____. Piper hopes that these substances will be useful in the development of drugs such as 26_____.
You should spend about 20 minutes on Questions 27–40, which are based on Reading Passage 3 below.
Virtually every child, the world over, plays. The drive to play is so intense that children will do so in any circumstances, for instance when they have no real toys, or when parents do not actively encourage the behavior. In the eyes of a young child, running, pretending, and building are fun. Researchers and educators know that these playful activities benefit the development of the whole child across social, cognitive, physical, and emotional domains. Indeed, play is such an instrumental component to healthy child development that the United Nations High Commission on Human Rights (1989) recognized play as a fundamental right of every child.
Yet, while experts continue to expound a powerful argument for the importance of play in children’s lives, the actual time children spend playing continues to decrease. Today, children play eight hours less each week than their counterparts did two decades ago (Elkind 2008). Under pressure of rising academic standards, play is being replaced by test preparation in kindergartens and grade schools, and parents who aim to give their preschoolers a leg up are led to believe that flashcards and educational ‘toys’ are the path to success. Our society has created a false dichotomy between play and learning.
Through play, children learn to regulate their behavior, lay the foundations for later learning in science and mathematics, figure out the complex negotiations of social relationships, build a repertoire of creative problem-solving skills, and so much more. There is also an important role for adults in guiding children through playful learning opportunities.
Full consensus on a formal definition of play continues to elude the researchers and theorists who study it. Definitions range from discrete descriptions of various types of play such as physical, construction, language, or symbolic play (Miller & Almon 2009), to lists of broad criteria, based on observations and attitudes, that are meant to capture the essence of all play behaviors (e.g. Rubin et al. 1983).
A majority of the contemporary definitions of play focus on several key criteria. The founder of the National Institute for Play, Stuart Brown, has described play as ‘anything that spontaneously is done for its own sake’. More specifically, he says it ‘appears purposeless, produces pleasure and joy, [and] leads one to the next stage of mastery’ (as quoted in Tippett 2008). Similarly, Miller and Almon (2009) say that play includes ‘activities that are freely chosen and directed by children and arise from intrinsic motivation’. Often, play is defined along a continuum as more or less playful using the following set of behavioral and dispositional criteria (e.g. Rubin et al. 1983):
Play is pleasurable: Children must enjoy the activity or it is not play. It is intrinsically motivated: Children engage in play simply for the satisfaction the behavior itself brings. It has no extrinsically motivated function or goal. Play is process oriented: When children play, the means are more important than the ends. It is freely chosen, spontaneous and voluntary. If a child is pressured, they will likely not think of the activity as play. Play is actively engaged: Players must be physically and/or mentally involved in the activity. Play is non-literal. It involves make-believe.
According to this view, children’s playful behaviors can range in degree from 0% to 100% playful. Rubin and colleagues did not assign greater weight to any one dimension in determining playfulness; however, other researchers have suggested that process orientation and a lack of obvious functional purpose may be the most important aspects of play (e.g. Pellegrini 2009).
From the perspective of a continuum, play can thus blend with other motives and attitudes that are less playful, such as work. Unlike play, work is typically not viewed as enjoyable and it is extrinsically motivated (i.e. it is goal oriented). Researcher Joan Goodman (1994) suggested that hybrid forms of work and play are not a detriment to learning; rather, they can provide optimal contexts for learning. For example, a child may be engaged in a difficult, goal-directed activity set up by their teacher, but they may still be actively engaged and intrinsically motivated. At this mid-point between play and work, the child’s motivation, coupled with guidance from an adult, can create robust opportunities for playful learning.
Critically, recent research supports the idea that adults can facilitate children’s learning while maintaining a playful approach in interactions known as ‘guided play’ (Fisher et al. 2011). The adult's role in play varies as a function of their educational goals and the childs developmental level (Hirsch-Pasek et al. 2009).
Guided play takes two forms. At a very basic level, adults can enrich the child’s environment by providing objects or experiences that promote aspects of a curriculum. In the more direct form of guided play, parents or other adults can support children’s play by joining in the fun as a co-player, raising thoughtful questions, commenting on children’s discoveries, or encouraging further exploration or new facets to the child’s activity. Although playful learning can be somewhat structured, it must also be child-centered (Nicolopolou et al. 2006). Play should stem from the child’s own desire.
Both free and guided play are essential elements in a child-centered approach to playful learning. Intrinsically motivated free play provides the child with true autonomy, while guided play is an avenue through which parents and educators can provide more targeted learning experiences. In either case, play should be actively engaged, it should be predominantly child-directed, and it must be fun.
Questions 27–31
Look at the following statements (Questions 27-31) and the list of researchers below.
Match each statement with the correct researcher, A-G.
Write the correct letter, A—G, in boxes 27-31 on your answer sheet.
List of Researchers
Questions 32–36
Do the following statements agree with the claims of the writer in Reading Passage 3?
In boxes 32-36 on your answer sheet, write
YES if the statement agrees with the claims of the writer
NO if the statement contradicts the claims of the writer
NOT GIVEN if it is impossible to say what the writer thinks about this
Questions 37–40
Complete the summary below.
Choose ONE WORD ONLY from the passage for each answer.
Write your answers in boxes 37-40 on your answer sheet.
In the simplest form of guided play, an adult contributes to the environment in which the child is playing. Alternatively, an adult can play with a child and develop the play, forinstance by 37 _____ the child to investigate different aspects of their game. Adults can help children to learn through play, and may make the activity rather structured, but it should still be based on the child's 38 _____ to play.
Play without the intervention of adults gives children real 39 _____ ; with adults, play can be 40 _____ at particular goals. However, all forms of play should be an opportunity for children to have fun.
You should spend about 20 minutes on this task.
The diagram below shows how electricity is generated in a hydroelectric power station.
Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Write at least 150 words.
Hydroelectric power station
_____
You should spend about 40 minutes on this task.
Write about the following topic:
Some people say that music is a good way of bringing people of different cultures and ages together.
To what extent do you agree or disagree with this opinion?
Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Write at least 250 words.
_____
The examiner asks the candidate about him/herself, his/her home, work or studies and other familiar topics.
EXAMPLE
Neighbours
Describe a very difficult task that you succeeded in doing as part of your work or studies.
You should say:
what task you did
why this task was very difficult
how you worked on this task
and explain how you felt when you had successfully completed this task.
You will have to talk about the topic for one to two minutes. You have one minute to think about what you are going to say. You can make some notes to help you if you wish.
Discussion topics:
Difficult jobs
Example questions:
What are the most difficult jobs that people do?
Why do you think some people choose to do difficult jobs?
Do you agree or disagree that all jobs are difficult sometimes?
Personal and career success
Example questions:
How important is it for everyone to have a goal in their personal life?
Is it always necessary to work hard in order to achieve career success?
Do you think that successful people are always happy people?
IELTS consists of four components. All candidates take the same Listening and Speaking tests. There is a choice of Reading and Writing tests according to whether a candidate is taking the Academic or General Training module.
IELTS consists of four components. All candidates take the same Listening and Speaking tests. There is a choice of Reading and Writing tests according to whether a candidate is taking the Academic or General Training module.
IELTS consists of four components. All candidates take the same Listening and Speaking tests. There is a choice of Reading and Writing tests according to whether a candidate is taking the Academic or General Training module.