Speak Business English Like an American » LESSON 12 - Running a Meeting

Running a Meeting

Julia is running a meeting. When Larry and Sally start arguing, Julia has to bring the meeting back under control.

Julia: Let's get down to business. We need to cover a lot of ground. Our first agenda item is to figure out how we're going to respond to all the complaints we've been getting about our new website.

Larry: Just so we're all on the same page, please give us an overview of the problem.

Julia: In a nutshell, our customers are complaining that it's very difficult to place orders through the new website.

Sally: I think we jumped the gun by not conducting focus groups with our customers before we launched our new website.

Larry: More focus groups? Every time I turn around we're running focus groups! It's gotten out of hand.

Sally: I beg to differ. Focus groups are very important. They help us better understand our customer.

Julia: Well, clearly you two don't see eye to eye on this issue.

Larry: Ha! That's putting it lightly! Focus groups are a waste of time and they...

Julia: Excuse me, let's not get off track here. Does anybody else want to weigh in on the issue at hand?

Carl: If I can put in you two cents, I agree with Sally that focus groups would've been a good idea.

Julia: Well, enough about focus groups for now. Let's move on to our next agenda item —. planning for our company offsite.

Larry: Wait, I'm not finished talking about the website!

Julia: We can circle back to that at the end of our meeting if we have time. I want to keep us on schedule since I know many of us have another meeting at 11 o'clock.

Idioms
  • (to) get down to business
    to start work; to begin discussing the important issues
    EXAMPLE: We could talk about last night's baseball game for hours, but let's get down to business and start the negotiation.
  • (to) cover a lot of ground
    to discuss many topics; to have a productive discussion
    EXAMPLE: That was an excellent meeting. We covered a lot of ground.
  • (to be) on the same page
    to be in agreement; when everybody has the latest information on what's going on
    EXAMPLE: Before we start on the next phase of this project, let's have a meeting and make sure everybody's on the same page.

    NOTE: This expression is overused. You will likely hear it, but you may not want to use it.

  • in a nutshell
    in summary; in short
    EXAMPLE: I won't go into the details now. In a nutshell, our sales are down 50 percent versus one year ago.
  • (to) jump the gun
    to start doing something too soon or ahead of everybody else
    EXAMPLE: The company jumped the gun by releasing a new product before the results of the consumer testing were in.

    ORIGIN: A runner "jumps the gun" if he or she starts running before the starter's pistol has been fired.

  • every time I turn around
    frequently; too often
    EXAMPLE: Every time I turn around, Lisa is checking her stock portfolio on Yahoo. No wonder she never gets any work done.
  • (to be or to get) out of hand
    to be too much; to be out of control
    EXAMPLE: Ed has called in sick 10 times this month. The situation is getting out of hand.
  • I beg to differ
    I don't agree (a formal way of telling somebody you don't agree with them)
    EXAMPLE: You think Tim has the leadership skills required to run this division? I beg to differ!
  • (to) see eye to eye
    to be in agreement; to have the same opinion
    EXAMPLE: Our manufacturing and our marketing people fight with each other all the time. They don't see eye to eye on anything.
  • that's putting it lightly
    that's definitely true; that's for sure; that's an understatement
    EXAMPLE: "You were upset when your husband lost his job?" — "That's putting it lightly!"
  • (to) get off track
    to get off the subject; to lose focus; to digress
    EXAMPLE: We've gotten off track. This meeting was supposed to be about our new sales strategy, but we ended up talking about Erin's vacation in Spain!
  • (to) weigh in on
    to say something about; to comment on; to express an opinion
    EXAMPLE: We'd like you to weigh in on some ideas we have for new products.
  • the issue at hand
    the topic under discussion; what's being talked about now
    EXAMPLE: We've somehow gotten off the topic. Let's return to the issue at hand.
  • (to) put in one's two cents
    to offer one's opinion; to give an opinion without being asked
    EXAMPLE: Let me just put in my two cents and say that I think we should definitely move our manufacturing to China.
  • (to) move on
    to proceed, to leave a job and do something else
    EXAMPLE1: It's time we move on to our next topic.
    EXAMPLE2: Don't feel too bad that you were fired. It was probably time for you to move on anyway.
  • (to) circle back to
    to return to
    EXAMPLE: I'd like to circle back to something Maria said earlier in the meeting.
Practice The Idioms

Choose the best substitute for the phrase or sentence in bold:

  1. Jim thinks his company should outsource its customer service to India, but his boss thinks they should keep it in California. They don't see eye to eye on the issue.
    • a) They don't understand the issue.
    • b) They don't agree on the issue.
    • c) They agree on the issue.
  2. We're going to conduct focus groups so consumers can weigh in on the design of some of our new products.
    • a) complain about
    • b) dictate
    • c) give their opinion on
  3. I know we're in a hurry to end the meeting, but let me just circle pack to something David said earlier.
    • a) emphasize
    • b) return to
    • c) dismiss
  4. Every time I turn around, Ellen and Kelly are chatting.
    • a) very frequently
    • b) whenever I turn my back
    • c) from time to time
  5. Let's not jump the gun by buying a new printer before we can see if the old one can be fixed.
    • a) let's not act too quickly
    • b) let's take action now
    • c) let's be efficient
  6. I know many of you have more to say on this issue, but I'm afraid we're going to have to move on so we can finish this meeting on time.
    • a) continue to discuss this
    • b) leave the conference room now
    • c) proceed to our next topic
  7. Our office expenses are out of hand. We're going to have to stop spending so much.
    • a) hard to count
    • b) written down
    • c) much too high
  8. Calvin covered a lot of ground with his local partners during his business trip to Tokyo.
    • a) saw much of the city
    • b) had successful conversations
    • c) made a lot of money
Answer Key
Practice The Idioms
  1. b
  2. c
  3. b
  4. a
  5. a
  6. c
  7. c
  8. b
Answer Key
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